To register and get your festival wristband, visit the Front Desk at the hotel’s reception during our opening hours. Present your e-ticket with a QR code and your ID to confirm your ticket information.
No, entry is only allowed with a valid ticket that includes a QR code. Check your email for the QR code sent after your purchase. Make sure to have it ready before you arrive!
No worries! Request a unique email link from our event ticket page. Choose the event via Buy Tickets and click on Manage Tickets to retrieve your QR code.
Yes, tickets are available at the Front Desk, but only with cash payments. Tickets will be sold at "at the door" prices. We accept EUR. Remember, the number of tickets is limited, so arrive early to secure yours!
Please review our Terms of Purchase for detailed information on ticket return policies. Click on Terms on our website to learn more.
Yes, you can change the name on your ticket by following our Name Change process, which includes a fee. Full details are available in our Terms of Purchase. Click on Terms to get started.
Yes! We offer various ticket types like: Workshop Pass, Saturday Pass, Sunday Pass.
These will be released for sale one month before the event, provided it hasn’t sold out. Party Pass tickets will be available three months before the festival. Note that priority is given to Full Pass holders due to limited venue capacity.
Absolutely! You can purchase tickets for the Thursday, Friday, Saturday, or Sunday parties individually.
Check in at the hotel reception by presenting your ID card or passport. Mention the name of the person who made the reservation for a smooth check-in process.
Book your room at the festival venue via our website to access special rates exclusive to AloCubaneros!
Yes! Room reservations made through www.alocubano.se include Full Board - breakfast, lunch, and dinner - with both alcoholic and non-alcoholic beverages available during meal times. If you're not staying at the hotel, you can check with the reception to see if there are available spots for meals and purchase them directly.
Of course! You’re welcome to join us even if you’re staying at a different location. We recommend booking nearby accommodations for easier access.
Important: When you arrive at the hotel's entry gate, mention that you are an AloCubano participant and would like to purchase your ticket at the Front Desk or present the ticket you already have.
Yes! Our schedule includes classes from open level to advanced. Whether you’re just starting out or looking to level up, there’s something for everyone. After three days of dancing, you’ll see a significant improvement in your skills!
Yes, you are more than welcome to join our daytime classes! However, please note that our night parties are restricted to participants 18+ years old. Contact us for a special student discount on tickets!
Yes, each AloCubano night has a unique dress code! Get ready to show off your style:
★ Thursday: Dress code to be announced
★ Friday: Dress code to be announced
★ Saturday: Dress code to be announced
★ Sunday: Dress code to be announced
On-site purchases at our Front Desk, such as tickets and t-shirts, can be made in cash only. We accept EUR.
Yes, the hotel’s bar accepts card payments for drinks and snacks. However, purchases at our Front Desk, including tickets and t-shirts, can be made in cash only. The Front Desk accepts EUR.
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