AloCubano Salsa Festival
FAQ

FAQ

HOW TO REGISTER AT THE FESTIVAL

Go to our FRONT DESK at hotel’s reception and present your e-ticket with QR code. You will receive a wristband which is mandatory in order to enter festival's activities. Remember to have your ID prepared or any other document that validates the data on your ticket.


CAN I ENTER THE EVENT WITHOUT A QR CODE?

No! Everyone entering the event must have a valid ticket with a QR code. You received a QR code by email after purchase.


I CAN'T FIND MY TICKET WITH THE QR CODE

Search for an email from TOCAO tocao@buytickets.at. Also check your SPAM folder.


CAN I BUY A TICKET ON-SITE?

Yes! But only for CASH! Tickets are available at the Front Desk at "at the door" prices. Remember that the number of tickets in our venue is LIMITED! In Warsaw we accept both EUR and PLN, in Athens - only EUR.


CAN I BUY A SINGLE PARTY TICKET?

Yes! You can choose from Friday, Saturday or Sunday Party.


I AM NOT STAYING AT THE HOTEL. CAN I ATTEND THE EVENT?

Yes! If you cannot stay at our venue try some other possibilities in the area: Hotel Warszawa, Oliwka Hostel, PURO Hotel, Kapsula Hostel, Hotel Indigo, Private Apartments.


HOW TO CHECK IN TO THE HOTEL?

Go to the hotel reception and show your ID card or passport. Remember to provide the name of the person who made the reservation.